Terms of
Service (ToS)
"The contractual framework ensuring a serene and transparent experience for your family."
1 — PUBLISHER AND CONTACT
WHN Group SAS
SAS with a capital of €1,000
Registered office: 60 rue François 1er, 75008 Paris, France
Email: contact@mesdevoirsfaits.app
RCS Paris: 103 761 565
2 — PURPOSE OF THE SERVICE
The purpose of these General Conditions of Use (GCU) is to provide a legal framework for the methods of making the MesDevoirsFaits application available and to define the conditions for access and use of the services by the User.
- Access to AI pedagogical assistance
- Creation and management of parent accounts
- Secure use by children
- Management of premium subscriptions
3 — ELIGIBILITY AND REGISTRATION
Access to the service is strictly reserved for adult individuals acting on behalf of their family household.
The parent is solely responsible for creating the child's profile and supervising its use.
4 — SUBSCRIPTION AND PAYMENT METHODS
MesDevoirsFaits offers premium subscription plans via two channels:
Payment via Stripe Payments Europe Ltd. Billing by WHN Group.
Payment via Apple App Store or Google Play.
5 — TRIAL AND RENEWAL
A **free trial** may be offered, cancelable at any time before the end of the period.
Subscriptions are **automatically renewed** unless canceled by the User before the expiration date.
6 — RIGHT OF WITHDRAWAL
Article L221-28 of the Consumer Code / EU Law:
MesDevoirsFaits provides digital content not supplied on a tangible medium. By checking the box for immediate access during subscription, you explicitly waive your 14-day right of withdrawal. This waiver concerns the legal right of withdrawal, in exchange for immediate access to the service. In return we grant you a commercial refund guarantee within 14 days, under the terms of our refund policy — for subscriptions purchased on this website.
7 — LIMITATION OF LIABILITY
PEDAGOGICAL ASSISTANCE SERVICE BASED ON AI. WHN GROUP DOES NOT GUARANTEE SPECIFIC ACADEMIC RESULTS OR PERFORMANCE. THE SERVICE IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
8 — MEDIATION AND APPLICABLE LAW
In case of dispute: French law. Recourse to the mediator via the ODR platform:
https://ec.europa.eu/consumers/odr
Access the mediation platform
9 — MINORS' DATA PROTECTION
In accordance with GDPR (Art. 8) and COPPA, MesDevoirsFaits requires explicit parental consent. No data is collected without age verification and no commercial profiling of children is conducted.
10 — OWNERSHIP OF PEDAGOGICAL DATA
Exchanges with Milo, flashcards, and progress data belong to the User. WHN Group is prohibited from using this data to train third-party (external) AI models or for any resale of data.
11 — MODIFICATION OF TERMS
WHN Group reserves the right to modify these Terms. Any substantial modification will be notified to Users via email with a 30-day notice period.
12 — AVAILABILITY, MAINTENANCE AND EVOLUTION OF THE SERVICE
WHN Group uses reasonable means to provide continuous access to the service, without guaranteeing uninterrupted availability: the service depends on the Internet, on the User's device and on third-party technical providers, in particular the artificial intelligence provider powering Milo.
Interruptions may be necessary to maintain, fix or upgrade the service. Planned maintenance is scheduled outside school usage hours as far as possible, and announced in the application and on this interface.
In the event of an interruption or degradation, a banner informs the User and WHN Group works to restore the service without undue delay. Any incident can be reported to support@mesdevoirsfaits.app.
Where a significant interruption persists and deprives the User of the use of the service, the User may request a price reduction proportionate to the period of unavailability, or terminate the subscription if the lack of conformity is not minor (Art. L224-25-12 et seq. of the French Consumer Code; Directive (EU) 2019/770). Subscriptions purchased through the App Store or Google Play are collected by Apple or Google, so refunds follow their store rules; subscriptions purchased on the web are handled directly by WHN Group.
The artificial intelligence models used are regularly updated, replaced or withdrawn by their publishers. WHN Group may therefore change model or provider, at an at least equivalent quality of service and at no additional cost. Should such a change durably degrade access to or use of the service, the User will be informed beforehand by email and may terminate free of charge within thirty days of that information. Any change of data-processing provider is reflected in the privacy policy.
WHN Group is not liable for interruptions resulting from an event beyond its reasonable control, such as a major outage of a carrier, host or AI provider, a cyberattack, or a decision of a public authority.
Applicable Law: France
Last updated: August 18, 2026